If someone refuses to improve their work - even if they can get the basic job done – they should be dismissed.
It is none of my business if other employees are not doing their jobs properly or slacking off.
New staff usually copy what existing staff members do even if it might be dangerous or illegal.
It is understandable for an employer to slightly mislead a job applicant if they thought it would get them the right person for the job.
If someone can get the job done then it doesn’t matter if they have a bad attitude and are hard to work with.
I’d rather tell the truth, than let someone believe a false or inaccurate version of events.
If someone does their job well I’ll usually make a point of telling them they did a good job.
Employees should tell the boss if they are aware that someone is under performing, cutting corners or slacking off.
It is everyone's responsibility to have a courteous and friendly attitude around the workplace.
Most people take home things like pens, tools etc or pay for personal items on an expense account if they can.
People know that I will always do my own job first before I help others out with their work.
I would spend my own money on work related self-improvement even if I'm not reimbursed.
Casual and part-time employees have the same obligations as full-time staff to improve their skills in order to do a better job.
It is OK to withhold information from customers if telling them the truth might cause them to decide not to buy straight away or to shop elsewhere.
Regardless of unforseen circumstances it’s up to me to accept responsibility for how things turn out.
If you make an effort you can usually have a good relationship with everyone at your work.
Grooming, appearance or personal hygiene shouldn't be a concern if you’re doing a messy job.
I don't mind working unpaid overtime to make up for time off due to sick leave or holidays.
Cynical remarks and sarcasm are acceptable in the workplace as long as you think the other person won't take offence.
When I am selling to someone who is undecided, I see it as a challenge and make every effort to make the sale.
Are you there to help the customer, discover what they need and sell only what's best for them?
Do you ask for the business even when you know the person has objections or doubts and has decided not to buy for now?
Do you often physically contact someone during conversations e.g., touch, taps on the shoulder, pats, rubs etc?
When in conversation are you animated, using lots of body language, facial expressions and hand movements?
Do you feel uncomfortable when asking for money owed to you or for payment of overdue accounts?
Have you memorised various strategies for overcoming all the possible objections to a sale?
Are you more likely to get people to buy by asking questions than by telling them information?
When someone doesn't support you or your ideas do you try hard to persuade them to change their mind?
Would you say you are good at completing paperwork effectively i.e., reports, filing, filling out time sheets, completing quotes, etc?
When it comes to putting across your ideas do you happily persevere and not give up even when there's lots of rejection?
It is normal for you to ignore meals or rest breaks when you are 'really into something'?
Are you a careful decision-maker who weighs up both the pros and cons of every decision?
You are often distracted or feel impatient and have trouble paying attention to some people.
Are problems like, 'water off a duck's back'; and therefore you tend to bounce back immediately after disappointments or failure?
Is it normal for you to put off filing, letter writing, quoting, budgeting, bookkeeping and other administrative duties, financial tasks or paper work?
If someone says to you that they need time to think over something do you leave it at that?
When someone doesn't support your ideas do you try hard to persuade them to see your viewpoint?
Do you waste time doing things like searching for items that you have misplaced? (eg. car keys, wallet, pens, notices, files, invoices etc).
Are you known for being considerate and paying attention to the small details about people’s personal likes and dislikes?
Are you able to demonstrate that you understand how to keep subordinates or other workers motivated and enthusiastic?
Do you find your mind wandering back to the bigger picture when you really need to concentrate on the details?
When in conversation do you present your ideas and opinions with enthusiasm and excitement?
Do you put off asking for a pay rise or for money owed to you because you feel uncomfortable doing it?
In a dispute with others you don't know, would you take sides with your friends, other managers, workmates, family etc, even if they were wrong?
Do you express happiness with outbursts of song, dance, giggling, robust laughter, leaping, jumping, or shouting etc?
Are you often non-committal when responding to requests from others (eg maybe, I’m not sure, I suppose so)?
Your normal conversation style sometimes sounds like stubborn arguing or quarrelling to others.
In selling, you should think about how to flush out the customers' objections to the sale and prepare strategies to address each possible objection.
Does it surprise you that certain people can mishandle what should be really easy and straightforward?
Have you often identified some actions you could take to achieve your goals but have not followed through on them?
Do you forget meeting times, important appointments or run over schedule because you are a poor at managing your time?
I put more importance on using questions to get people to buy than I do to telling them product or service information.
If something can't be delivered exactly as promised do you always inform the other person as soon as you become aware of it?
Do you let your friends/ colleagues get off easier than you do others when they make mistakes?
Do unhappy situations and unfortunate news cause you to think about sad things in your life?
If you have an opinion on a subject it is better to keep it to yourself until you're sure what others think?
Do you have the ability to concentrate on tasks even with a lot of noise or distractions going on around you?
Do you check your bank balance and outstanding bills before making an unexpected purchase?
If workmates were having longstanding conflicts with each other would you stay out of it and not get involved?
You effectively use financial tools like budgets, forecasts and allowances and give them to staff to make them responsible.
You read books and/or attended training programs this year to ensure you understand the art of selling.
Do you put off giving bad news to people (such as pay cuts, reduced hours, not getting a bonus or a promotion)?
Even when you have the spare time do you generally avoid mixing at community activities or with people who you don't know?
Are you confident you can get others to see the positive side of a situation when they are being negative?
If you borrow something and accidentally break it do you tell the person you borrowed it from as soon as possible?
Do you make ‘to do’ lists on a regular basis (i.e., daily/ weekly) and then usually try to or complete everything on your list?
If it’s time to do bookkeeping or clerical duties do you often find something else to do?
It is good to spend time talking to customers once business has been conducted instead of going back immediately to routine or administrative tasks.
Do you end up doing a lot more for people than is needed or doing things that they really should do or can do for themselves?
In a dispute (or an election) do you take sides based on a study of the facts and figures rather than on how you feel about each person?
Do you have trouble joining in with the fun or getting excited about other people's plans/ ideas?
Are you comfortable encouraging another person to take action because you are confident of their abilities, even if they feel uncertain?
Can you maintain your composure and your opinions even in the face of stiff opposition?
Do you accept that other people will make mistakes because they are uninformed or inexperienced?
If you have a different opinion from that of a senior manager or valued customer do you express it?
Is your performance adversely affected when you feel embarrassed or nervous (eg red face, sweaty palms, shaking)?
Would you dislike a job because it required you to correct others about their mistakes?
Do you appear ‘cool, calm, and collected’ to others when unexpected events upset or provoke you?
Do you ever feel people seem to treat you like a 'lightweight' or not take you seriously?
Do you think more about how to solve a problem rather than focus on the fact that you have a problem?
Can you stay level headed and keep a balanced viewpoint when matters dear to your own heart are being challenged or threatened?
Do you have a habit of always trying to see things from the other person's point of view?
Do you think it would take a lucky break in order for your life to really start happening for you?
Do you have a habit of putting off for tomorrow what you could do today if it is not urgent?
Do you think you could do better when managers and people in charge don't do as good a job as you think they should?
Would you say you don’t let emotion enter into your decisions or effect your judgement?
Do you regularly touch others ie., hold hands/arms, hugs, taps on the shoulder and other forms of body contact - to emphasise your point?
Do you attempt to keep up the appearance of confidence, when you are actually shy, confused or unsure on the inside?
Do you sometimes display your feelings/emotions and then later feel you acted inappropriately?
Do you have the ability to respond to people in difficult circumstances without getting sidetracked or immersed in their problem?
Is 'near enough is good enough' one of your philosophies (i.e., things don't need to be perfect)?
Are you always in control especially in situations where others around you are behaving emotionally?
Would you describe yourself as a person who enjoys being in situations that require finding answers?
Does it bother you if a job has been completed well but all the protocols and procedures haven't been followed exactly?
Have you observed that you can put others first even if you may end up missing out yourself?
Do you think of swaying another's stubborn opinion over to your opinion as a positive experience?
If you see an under-developed ability or skill in someone else do you encourage him or her to explore and develop it?
Are you 'stuck in a rut' unless necessity or someone else prompts or encourages you to change?
Do you quickly compose yourself when dealing with unexpected or sudden serious problems and difficult situations?
Would 'biting off more than you can chew' or 'taking on more than you can handle' describe you?
Do you often fail to convince or persuade others even after carefully explaining and describing matters in detail?
Do you suspect others see you as uncaring especially when you have had to make a tough decision?
Do you stay calm and accepting when faced with major delays to your plans (eg miss a plane/flight)?
Is it important that managers and business professionals not get personal with their staff?
Can people get around you and get what they want because you are a nice person and they know it?
If a partner had emptied your bank accounts or left you with a huge credit card debt you had to pay would you remain positive?
Can you be absolutely convinced you are right about something and make a big deal about it only to realise later you were wrong?
Are you likely to not 'mind your own business' with friends or workmates if you think you can help?
No matter how much income you have does it seem like you can never make ends meet (ie., you spend it all)?
When you openly disagree with others’ lifestyles, values or opinions and they know it; do you still feel at ease around them?
Can you go too far, act presumptuously, exceed your authority, or ‘take liberties’ with someone else’s possessions, ideas, or relationships?
Do you consider ‘what’s in it for me’ and ‘what’s in it for the other person’ before you do something that is otherwise right?
When you need to get others to participate will you think of fun and interesting ways to get their interest and involvement?
If you had to risk really upsetting your superiors in order to do an excellent job would you still do it that way?
Are you likely to make a purely logical decision even when the issue profoundly affects you or your loved ones?
When you must make decisions do you look for confirmation, approval or the opinions of others?
Are you able to ‘get a message across’ to some people when others find it hard to talk to them?
When bad things happen do you think that if just one more little thing happens it will be 'the last straw' and you want to give up or run away?
You feel happiness for others when they have a good result, rather than disappointment, even if you wanted the same thing but didn’t get it.
You probably need to adopt the healthy balanced lifestyle promoted in advertising campaigns (i.e., getting involved and being more active)?
Do you start things only to realise later that you don't have the resources or capability to finish them?
You sometimes find yourself emotionally separated from others and feel as if you are irrelevant to their situation.
If you need or want to change your focus can you easily drop what you are doing and start on something else?
I am often aware of a problem - and know how to address it - yet still do nothing about it.
If others are making mistakes you are more likely to focus on their good points and encourage them than you are to mention their bad ones.
I have doubts about what someone in authority says or does but go along with them anyway.
Have others accused you of being a bully or of making them do things they wouldn't do otherwise?
I sometimes play the 'Devil's Advocate' and point out the pitfalls or possible downside to people’s ideas and plans.
Do you usually judge people accurately - their actions and behaviours are predictable to you - and you are later proven right?
You are honest regardless of your vested interests or even if it gets you into trouble.
Can you happily read a book or watch a show with lots of noise and distractions around you?
When you have a project to do will you get 'stuck into it' immediately and finish it off before it is due for completion?
Do you simply enjoy your life rather than trying to figure out the causes of everything?
Do you treat your close friends and family as respectfully as you do your colleagues and business contacts?
Do you often ‘know’ exactly how others feel and what is going on in their minds even though they aren't telling you?
On occasion people have managed to 'use' you by taking advantage of or exploiting your good nature and trusting manner.
If you know something is having even a small, unwanted adverse effect on you do you always make yourself do something about changing it?
You are often smiling and quick to laugh as you usually can see the funny side of things.
If bad things occur you will examine the damage or injury in detail before taking steps to fix things up or make changes.
Do you have a reputation with family, friends or staff members of not being fully prepared or not thinking about all the implications of your actions?
Does thinking about the enormous number of possibilities available for the future make you feel overwhelmed, small or inconsequential?
Is your mood and motivation more influenced by the enthusiasm and opinions of others than by your own assessment of the situation?
Is it hard for you to follow along when someone is explaining a general overview of an unfamiliar situation?
Does it bother you or make you uncomfortable when a system or process you are used to is changed without your consent/approval?
Are you able to function just as well in a busy, noisy environment as in an ordered and calm one?
Do you have a lot of 'fond memories and also keep track of all the good things that you've experienced in your life?
Does life feel like you are treading water (ie., using a lot of effort but not getting anywhere)?
When you get involved in situations that are not your personal business do you create more problems or upset others?
Are you a gracious person who recognises what good others around you do and then gives them personal thanks or some other form of appreciation?
Are you happy to openly talk about the accomplishments or hard work of others and publicly show your approval?
Can you easily imagine and understand what it must be like to be in someone else's situation?
When you state your opinion and think others may disagree do you feel you need to justify it?
Are you as comfortable and relaxed with strangers as you are with people you know well?
Do you often find yourself singing, whistling, laughing or dancing, for no special reason?
When you are sure someone will most likely view your comments as criticism do you try to find a way of introducing it anyway?
Are you open and frank about yourself with everyone and not keep some things just to yourself for fear of people's possible reactions?