THE LEADERS PROFILE

Most people wouldn't work if they didn't have to.

If someone refuses to improve their work - even if they can get the basic job done – they should be dismissed.

People typically lie about being sick when they want to take a day off.

It is unrealistic to want to plan for everything that could go wrong.

It is none of my business if other employees are not doing their jobs properly or slacking off.

You should always do what you are told to do by the boss even if you disagree.

A good manager will inform staff about every mistake they make.

New staff usually copy what existing staff members do even if it might be dangerous or illegal.

It is understandable for an employer to slightly mislead a job applicant if they thought it would get them the right person for the job.

Employees are usually more helpful around the boss than around other workers.

If someone can get the job done then it doesn’t matter if they have a bad attitude and are hard to work with.

The amount of money paid is the main reason why people work where they do.

Sales people who exaggerate in order to get a sale are just doing their jobs.

I’d rather tell the truth, than let someone believe a false or inaccurate version of events.

These days, if you want a job done properly you have to do it yourself.

If someone does their job well I’ll usually make a point of telling them they did a good job.

Employees should tell the boss if they are aware that someone is under performing, cutting corners or slacking off.

It is everyone's responsibility to have a courteous and friendly attitude around the workplace.

Most people take home things like pens, tools etc or pay for personal items on an expense account if they can.

If a manager is stealing from work it is most likely that workers will too.

Things would be much better if people would just do as they are told.

People know that I will always do my own job first before I help others out with their work.

It is OK to charge small purchases to an expense account if no one notices.

Most business owners have had to exaggerate to their customers at some time.

If you are caring about your workmates or customers you are usually successful.

I can usually make a success of things even when the circumstances are challenging.

You can understand why people don't work as hard if the pay isn’t that great.

People who know me well would say I don't handle problems that well.

I would spend my own money on work related self-improvement even if I'm not reimbursed.

It's OK to talk about work problems with customers and suppliers.

Casual and part-time employees have the same obligations as full-time staff to improve their skills in order to do a better job.

It is OK to withhold information from customers if telling them the truth might cause them to decide not to buy straight away or to shop elsewhere.

Regardless of unforseen circumstances it’s up to me to accept responsibility for how things turn out.

If you make an effort you can usually have a good relationship with everyone at your work.

Grooming, appearance or personal hygiene shouldn't be a concern if you’re doing a messy job.

I don't mind working unpaid overtime to make up for time off due to sick leave or holidays.

Its normal to experience long periods of boredom from time to time.

Cynical remarks and sarcasm are acceptable in the workplace as long as you think the other person won't take offence.

I usually deal with problems if I become aware of them.

Employers should emphasise job security.

When I am selling to someone who is undecided, I see it as a challenge and make every effort to make the sale.

Are you there to help the customer, discover what they need and sell only what's best for them?

When someone says they are 'only looking' do you leave them alone?

Do you often avoid making calls that you know you really should be making?

Do you ask for the business even when you know the person has objections or doubts and has decided not to buy for now?

Do you often physically contact someone during conversations e.g., touch, taps on the shoulder, pats, rubs etc?

When in conversation are you animated, using lots of body language, facial expressions and hand movements?

Do you feel uncomfortable when asking for money owed to you or for payment of overdue accounts?

Have you memorised various strategies for overcoming all the possible objections to a sale?

Are you more likely to get people to buy by asking questions than by telling them information?

Do you carefully gauge the opinions of others before you state yours?

Do you sell without needing to find out what the prospect knows about what they want?

I avoid people if I've had a disagreement or conflict with them.

Even experienced sales people need to review and apply new sales techniques.

Do you generally ‘take a back seat’ or avoid doing unpaid volunteer work?

Do you sell things even if you don’t see the value in it yourself?

Would others see you as composed, poised and self-confident?

When someone doesn't support you or your ideas do you try hard to persuade them to change their mind?

At work do you put off contacting people you don’t know?

Do some people take advantage of your good nature and thoughtfulness?

Are you usually able to identify and overcome most obstacles to success?

Could you trust a junior to follow your instructions?

Would you say you are good at completing paperwork effectively i.e., reports, filing, filling out time sheets, completing quotes, etc?

When it comes to putting across your ideas do you happily persevere and not give up even when there's lots of rejection?

Are you sometimes too critical of others?

It is normal for you to ignore meals or rest breaks when you are 'really into something'?

Do you keep a neat and tidy desk/ in-tray/ work space/ office/ garage/ etc?

Are you a careful decision-maker who weighs up both the pros and cons of every decision?

Are you generally unhappy?

Do you praise others publicly?

Are you surprised when things go well for you?

Can you usually rely on others to help you achieve your goals?

You are often distracted or feel impatient and have trouble paying attention to some people.

Are you confident and direct when it comes to asking for what you want?

If you have to criticise someone do you include positive comments as well?

Are you anxious about public speaking?

Do you have a place for everything and put everything in its place?

Do your work decisions depend on how they affect you personally?

Are problems like, 'water off a duck's back'; and therefore you tend to bounce back immediately after disappointments or failure?

Someone you know well thinks you are a poor listener.

Are you overly proud of your recent achievements?

Do your colleagues usually cooperate and help you to succeed?

Is it normal for you to put off filing, letter writing, quoting, budgeting, bookkeeping and other administrative duties, financial tasks or paper work?

If someone says to you that they need time to think over something do you leave it at that?

Are you more sensitive to critical remarks from others than you'd like to be?

Do you dislike making cold calls and telemarketing?

When someone doesn't support your ideas do you try hard to persuade them to see your viewpoint?

Would you say that you usually follow up on good ideas you come up with?

Do you waste time doing things like searching for items that you have misplaced? (eg. car keys, wallet, pens, notices, files, invoices etc).

I am usually emotionally controlled and reserved.

Are you known for being considerate and paying attention to the small details about people’s personal likes and dislikes?

Are you able to demonstrate that you understand how to keep subordinates or other workers motivated and enthusiastic?

Do you find your mind wandering back to the bigger picture when you really need to concentrate on the details?

When in conversation do you present your ideas and opinions with enthusiasm and excitement?

Are you regularly late to work or for appointments?

Do you put off asking for a pay rise or for money owed to you because you feel uncomfortable doing it?

Do you always complete everything you've started with minimum delay?

In a dispute with others you don't know, would you take sides with your friends, other managers, workmates, family etc, even if they were wrong?

Do you express happiness with outbursts of song, dance, giggling, robust laughter, leaping, jumping, or shouting etc?

Can you be a bit shy and reserved in unfamiliar social gatherings?

Are you often non-committal when responding to requests from others (eg maybe, I’m not sure, I suppose so)?

Can your staff and others expect regular praise from you for doing the ‘right’ thing?

Your normal conversation style sometimes sounds like stubborn arguing or quarrelling to others.

In selling, you should think about how to flush out the customers' objections to the sale and prepare strategies to address each possible objection.

Does it surprise you that certain people can mishandle what should be really easy and straightforward?

I spend a lot of time thinking about things people have said or done to me.

Have you often identified some actions you could take to achieve your goals but have not followed through on them?

When you get emotional do you have trouble making important decisions?

Do you forget meeting times, important appointments or run over schedule because you are a poor at managing your time?

Can you count your close friends on one hand (i.e., 5 or less)?

Do you usually feel confident when you think about your future?

Would people say you can handle pressure well?

Would you say that you find it difficult sticking to a budget and making ends meet?

I put more importance on using questions to get people to buy than I do to telling them product or service information.

If something can't be delivered exactly as promised do you always inform the other person as soon as you become aware of it?

Do you make a point of mingling at parties or business functions?

Are you usually better prepared than others to meet and achieve targets and deadlines?

Do you let your friends/ colleagues get off easier than you do others when they make mistakes?

Do unhappy situations and unfortunate news cause you to think about sad things in your life?

Are most people happy when they are with you?

If you have an opinion on a subject it is better to keep it to yourself until you're sure what others think?

Do you have the ability to concentrate on tasks even with a lot of noise or distractions going on around you?

You can usually stop thinking about something when you want to.

Can a product or service be so good that it sells itself?

Is customer service the most important of all sales activities?

Do you try and avoid someone you are having a disagreement or conflict with?

Are you missing opportunities right now to develop yourself to your full potential?

Do you check your bank balance and outstanding bills before making an unexpected purchase?

Is working your hardest just not worth it?

Would you say that you could be difficult or intimidating at times?

Do you take on too many things to do at the one time?

If workmates were having longstanding conflicts with each other would you stay out of it and not get involved?

You effectively use financial tools like budgets, forecasts and allowances and give them to staff to make them responsible.

You read books and/or attended training programs this year to ensure you understand the art of selling.

Do you feel upset when people fail to meet your standards?

Do you put off giving bad news to people (such as pay cuts, reduced hours, not getting a bonus or a promotion)?

Even when you have the spare time do you generally avoid mixing at community activities or with people who you don't know?

If you make a major purchase do you first consider what you could sell it for later?

Do you think your age is against you?

Is sharing your feelings a normal part of your relationships?

Do others seem to think more of you than you do of yourself?

Are you confident you can get others to see the positive side of a situation when they are being negative?

Is it important to you that you get value for money on every purchase?

It is OK to give a customer only as much service as they expect and no more.

Are you usually punctual for work or appointments?

If you borrow something and accidentally break it do you tell the person you borrowed it from as soon as possible?

Do you make a point of keeping good posture?

Would people say you are easily upset or get angry when provoked?

Are you feeling that there is something going wrong in your life?

Do other people see you as too talkative?

Do you make ‘to do’ lists on a regular basis (i.e., daily/ weekly) and then usually try to or complete everything on your list?

Are you putting up with someone who interferes with or goes against your plans?

If it’s time to do bookkeeping or clerical duties do you often find something else to do?

It is good to spend time talking to customers once business has been conducted instead of going back immediately to routine or administrative tasks.

Do you end up doing a lot more for people than is needed or doing things that they really should do or can do for themselves?

Do you delay contacting people you don't know very well?

Do you agree to something that you'd rather not because you have trouble saying no?

In a dispute (or an election) do you take sides based on a study of the facts and figures rather than on how you feel about each person?

Do you have trouble joining in with the fun or getting excited about other people's plans/ ideas?

Do you often wish that people should just shut up and listen?

Are you strongly committed to making sure that everything you start is completed?

Are you comfortable encouraging another person to take action because you are confident of their abilities, even if they feel uncertain?

It sometimes amazes you that others can keep repeating the same mistakes.

Can you maintain your composure and your opinions even in the face of stiff opposition?

Do you accept that other people will make mistakes because they are uninformed or inexperienced?

Can people 'push your buttons' and easily make you feel upset or angry?

Are you often encouraging others to make a decision or come to a conclusion?

If you have a different opinion from that of a senior manager or valued customer do you express it?

Do others get their way because that makes it easier for you?

Have you ever been referred to as 'easy going' or 'laid back'?

Do you tend to focus on the long term 'big picture'?

Are you sometimes lonely?

Is your performance adversely affected when you feel embarrassed or nervous (eg red face, sweaty palms, shaking)?

Would you dislike a job because it required you to correct others about their mistakes?

Do you appear ‘cool, calm, and collected’ to others when unexpected events upset or provoke you?

Do you ever feel people seem to treat you like a 'lightweight' or not take you seriously?

Do you think more about how to solve a problem rather than focus on the fact that you have a problem?

Would your friends and family say you 'make things happen'?

Can you stay level headed and keep a balanced viewpoint when matters dear to your own heart are being challenged or threatened?

Would you describe yourself as a predominantly logical person?

Do you often find yourself focusing on past misfortunes or disappointments?

Do you have a habit of always trying to see things from the other person's point of view?

Do you regularly assess your current strengths and weaknesses?

Do you need to take time out after an emotional upset before starting something else?

Do you think it would take a lucky break in order for your life to really start happening for you?

Are you a person who wants or needs to be alone on a regular basis?

Do you have a habit of putting off for tomorrow what you could do today if it is not urgent?

Are their times when you feel detached or lack control or influence over events?

Do you have a habit of making a decision and then changing your mind?

Do you think you could do better when managers and people in charge don't do as good a job as you think they should?

Would you say you don’t let emotion enter into your decisions or effect your judgement?

Do you agree with other's decisions or opinions when you don't really agree?

If someone criticises or finds fault with you do you often feel attacked or defensive?

Would others say you are unreliable and tend to let them down on a regular basis?

Do people consider you as a ‘regular’ person with a normal and stable lifestyle?

Do people have to disappoint you or betray you before you consider distrusting them?

Do you need more sleep than 8 hours a day?

Are you able to accept disappointing things that happen and get on with your life?

Do you regularly touch others ie., hold hands/arms, hugs, taps on the shoulder and other forms of body contact - to emphasise your point?

Are you the type who 'never admits defeat'?

Do you attempt to keep up the appearance of confidence, when you are actually shy, confused or unsure on the inside?

Do you ever feel you are just doing what you need to do to get by?

People say you motivate or inspire them.

Can you feel uneasy or awkward when there is no real reason to?

Do you often say, "Why do I even bother?!"

Do you sometimes display your feelings/emotions and then later feel you acted inappropriately?

Do you consciously consider both the good and the bad in others?

Do you have the ability to respond to people in difficult circumstances without getting sidetracked or immersed in their problem?

Is 'near enough is good enough' one of your philosophies (i.e., things don't need to be perfect)?

Are you fit and energetic even when under extreme demands and pressures?

Would you say you are 'in the driver's seat' of your life?

Are you always in control especially in situations where others around you are behaving emotionally?

Would you describe yourself as a person who enjoys being in situations that require finding answers?

Do you relate easily to strangers?

Does it bother you if a job has been completed well but all the protocols and procedures haven't been followed exactly?

Do you ever feel bullied or intimidated by pushy people?

Do you avoid talking about death or dying because it makes you uncomfortable?

Have you observed that you can put others first even if you may end up missing out yourself?

Do you know exactly what you want out of life?

Do you feel that people expect too much from you?

Do you think of swaying another's stubborn opinion over to your opinion as a positive experience?

Are you known as a ‘people person’?

If you see an under-developed ability or skill in someone else do you encourage him or her to explore and develop it?

Do movies and/or music make you feel emotional?

Are you 'stuck in a rut' unless necessity or someone else prompts or encourages you to change?

Have you had more than a few instances of jealousy?

Would the people who know you best expect you to finish everything you start?

Do you resist expressing strong emotion even with friends and family?

Do your associates think of you as someone motivated by kindness?

Would you say you are relaxed and unworried all day?

Do other people watch or listen to you and then follow your examples?

Do you quickly compose yourself when dealing with unexpected or sudden serious problems and difficult situations?

Do forward and confronting people 'put you off' and make you feel uncomfortable?

Have people told you they were motivated by something you said or did?

Would 'biting off more than you can chew' or 'taking on more than you can handle' describe you?

Do you often fail to convince or persuade others even after carefully explaining and describing matters in detail?

Are you a 'Good Samaritan' or someone who makes personal sacrifices to help others?

Do you run out of energy part way through a project or a task?

Do you suspect others see you as uncaring especially when you have had to make a tough decision?

Do too many variables or too much information confuse you?

Do you stay calm and accepting when faced with major delays to your plans (eg miss a plane/flight)?

Does it take you a long time to wind-down when you take a vacation?

Do ideas pop into your head and you act on them immediately?

Is it important that managers and business professionals not get personal with their staff?

Do you set good goals but have trouble 'making it happen'?

Do you try to understand why someone disagrees with you?

Can people get around you and get what they want because you are a nice person and they know it?

If you knew what you were doing was right but everyone else opposed it would you stop?

Would you say you've taken full advantage of the opportunities life has given you?

Are you easily inspired by others and often take action on their advice?

Do you grumble and complain?

If a partner had emptied your bank accounts or left you with a huge credit card debt you had to pay would you remain positive?

Do you feel defensive when people mention your weaknesses?

Do you act on your instinct or intuition a lot?

Is it OK to disappoint others or break agreements in order to get things done?

Can you be absolutely convinced you are right about something and make a big deal about it only to realise later you were wrong?

If you are around children do you play with them?

Does it feel awkward or unnatural for you to give commands to others?

Do you expect and easily accept shows of emotion in public or at work?

Does life just seem to turn out well for you?

Do others often get offended or upset when you speak your mind?

Are you likely to not 'mind your own business' with friends or workmates if you think you can help?

Would you be better off today if not for ‘unlucky breaks’?

You often visualise different ways to do the same thing.

There are people who are working against you behind your back.

You are typically too logical and analytical for your own good.

No matter how much income you have does it seem like you can never make ends meet (ie., you spend it all)?

When you openly disagree with others’ lifestyles, values or opinions and they know it; do you still feel at ease around them?

It is often easier for you to do something yourself to make certain it is done right?

Do you spend more of your time thinking about your goals rather than your memories?

Are you a 'go getter' with plenty of energy to spare?

You tell someone straight away if they upset you or irritate you.

Can you go too far, act presumptuously, exceed your authority, or ‘take liberties’ with someone else’s possessions, ideas, or relationships?

Have you acted hastily and realised too late that you spoiled things for someone else?

Do you consider ‘what’s in it for me’ and ‘what’s in it for the other person’ before you do something that is otherwise right?

Would you call yourself an unlucky person?

Are you cautious and standoff-ish in new relationships?

Do you 'say it like it is' and not reserve your opinion?

Do you think others can easily tell when you are not at ease?

Do you ‘put your foot in your mouth’ or act impetuously and later regret it.

Is it the minor irritations that spoil your day?

When you need to get others to participate will you think of fun and interesting ways to get their interest and involvement?

Do you often feel like you are in a dream?

Are you doing most things because you have to and not because you want to?

If you had to risk really upsetting your superiors in order to do an excellent job would you still do it that way?

Do you overlook minor mistakes made by others ie., restaurant staff?

Are you naturally polite and thoughtful to everyone you meet?

Do the people who know you best see you as cool, calm and collected?

Does one day seem like the next to you?

Would you agree that there is a good chance we will overcome the world’s problems?

Do you have stable moods and energy levels?

Do you feel bad when you think about your life or circumstances?

Can you easily admit any mistakes incurred doing your job?

Do you need to hide how you feel most of the time?

You have some stress related symptoms.

It is hard for you to make big or long-term decisions.

Are you likely to make a purely logical decision even when the issue profoundly affects you or your loved ones?

You know precisely what you believe in and what is important to you.

When you must make decisions do you look for confirmation, approval or the opinions of others?

Do you feel annoyed when your friends bring their kids to adult functions?

Is it easy for you to volunteer for a task?

Are you able to ‘get a message across’ to some people when others find it hard to talk to them?

Are you forgetful?

When bad things happen do you think that if just one more little thing happens it will be 'the last straw' and you want to give up or run away?

Do you easily jump straight in to the next assignment or task?

If someone hurts or disappoints you they can still get another chance.

If I could get out of my current circumstances I would.

You feel happiness for others when they have a good result, rather than disappointment, even if you wanted the same thing but didn’t get it.

You probably need to adopt the healthy balanced lifestyle promoted in advertising campaigns (i.e., getting involved and being more active)?

Do you start things only to realise later that you don't have the resources or capability to finish them?

I have bursts of enthusiasm followed by periods of feeling tired and flat.

Do you have trouble knowing what to do next?

You manage to maintain a happy outlook even when bad things happen.

Do you make a point of letting others know how much you appreciate them?

You sometimes find yourself emotionally separated from others and feel as if you are irrelevant to their situation.

Are you comfortable being with people who are upset or very emotional?

It is not unusual for people to misunderstand or misjudge you.

If you need or want to change your focus can you easily drop what you are doing and start on something else?

I am often aware of a problem - and know how to address it - yet still do nothing about it.

If others are making mistakes you are more likely to focus on their good points and encourage them than you are to mention their bad ones.

I have doubts about what someone in authority says or does but go along with them anyway.

Do you sometimes feel guilty, controlled or manipulated by others?

You are easy to get along with.

Have others accused you of being a bully or of making them do things they wouldn't do otherwise?

Thinking about the 'big picture' helps me anticipate potential problems.

I can persuade someone to attempt a difficult task that they are not confident doing.

I sometimes play the 'Devil's Advocate' and point out the pitfalls or possible downside to people’s ideas and plans.

Do you usually judge people accurately - their actions and behaviours are predictable to you - and you are later proven right?

It is uncomfortable giving up familiar things and coping with unexpected change.

It is normal to feel less friendly with someone after an argument or conflict.

Do you agree that you can be lazy at times?

You are honest regardless of your vested interests or even if it gets you into trouble.

Can you happily read a book or watch a show with lots of noise and distractions around you?

When you have a project to do will you get 'stuck into it' immediately and finish it off before it is due for completion?

Do people think that you aren't interested in them or in their cares and concerns?

Do you simply enjoy your life rather than trying to figure out the causes of everything?

Are you easily caught up in the enthusiasm and idealism of other people?

Do you treat your close friends and family as respectfully as you do your colleagues and business contacts?

Do you often ‘know’ exactly how others feel and what is going on in their minds even though they aren't telling you?

On occasion people have managed to 'use' you by taking advantage of or exploiting your good nature and trusting manner.

If you know something is having even a small, unwanted adverse effect on you do you always make yourself do something about changing it?

You are often smiling and quick to laugh as you usually can see the funny side of things.

You often encounter situations for which you are not prepared.

Do you feel equally equipped and willing to take on both easy and hard tasks?

Are you happy spending much of your time simply talking to people?

Do you feel as if you may be missing something important in life?

When you are only trying to be helpful people think you are being critical.

You follow humanitarian issues and trends.

Do some people label you as 'outspoken' or 'opinionated'?

If bad things occur you will examine the damage or injury in detail before taking steps to fix things up or make changes.

You always try to consider peoples’ feelings, before saying what you think.

Do you have a reputation with family, friends or staff members of not being fully prepared or not thinking about all the implications of your actions?

Do you feel OK when talking about yourself?

Do you wish people and circumstances would simply go away?

Are you too quick in making decisions or getting involved?

Do you mix easily with people no matter how well you know them?

Do you think about getting things that you know you shouldn’t have?

Do you have an eye for detail rather than the big picture?

Does thinking about the enormous number of possibilities available for the future make you feel overwhelmed, small or inconsequential?

When you share your ideas with other people do they treat them with scepticism?

Can you talk people into changing their minds?

Is your mood and motivation more influenced by the enthusiasm and opinions of others than by your own assessment of the situation?

Do you have an honest list of both your weaknesses and strengths?

Do you get surprised easily?

Is it hard for you to follow along when someone is explaining a general overview of an unfamiliar situation?

Does it bother you or make you uncomfortable when a system or process you are used to is changed without your consent/approval?

Do you see yourself as being less ‘carefree’ and ‘easy-going’ than you might be?

When you get upset do you quickly bounce back?

Are you able to function just as well in a busy, noisy environment as in an ordered and calm one?

Can you easily lose your temper and then later, wish you hadn't?

Do you see the world as wonderful and full of caring and loving people?

Are people concerned about your emotional needs?

Are you most often in a happy good mood?

Are you bitter about or resentful of recent difficulties?

Do you usually get what you want out of life?

Do you know how to handle people in order to get the best from them?

Should you be able to show your feelings more often and be less inhibited?

Are you confident that you are addressing your limitations as well as your potential?

Are you usually uncomfortable with emotional people or situations?

Do you have a lot of 'fond memories and also keep track of all the good things that you've experienced in your life?

Does life feel like you are treading water (ie., using a lot of effort but not getting anywhere)?

Would you not attempt something because there is a good chance that you would fail?

Are you curious and involved in most things that go on around you?

When you get involved in situations that are not your personal business do you create more problems or upset others?

Are you a gracious person who recognises what good others around you do and then gives them personal thanks or some other form of appreciation?

Are you happy to openly talk about the accomplishments or hard work of others and publicly show your approval?

Are there people you can name who get in the way of you getting what you want?

Can you easily imagine and understand what it must be like to be in someone else's situation?

When you state your opinion and think others may disagree do you feel you need to justify it?

Are you as comfortable and relaxed with strangers as you are with people you know well?

Do you often find yourself singing, whistling, laughing or dancing, for no special reason?

Would you say that some people think you are uncaring, aloof or disinterested in them?

When you are sure someone will most likely view your comments as criticism do you try to find a way of introducing it anyway?

Does other peoples' grief or sadness make you feel awkward?

Are you always busy, active or 'doing something'?

Do you normally find it easy to form new bonds and friendships?

Are most of your days enjoyable?

Do you think about many things and then worry about them?

Are you open and frank about yourself with everyone and not keep some things just to yourself for fear of people's possible reactions?

Does everyone deserve understanding and respect?